On December 17, DALA hosted the forum “New Trends in Smart Retail Digital Transformation: Develop Effective Customer Engagement Strategies,” organized by the HKRMA – Voice of Hong Kong Retail and supported by the Trade and Industry Department #TID.
A heartfelt thank you to Mandy Ng from #ASWaston, Corporate Grand Winner at #DALAAwards2024, Tico W. from E-banner, SME Grand Winner at #DALAAwards2025, Reno Leung from #Citybox, and our moderator Matthew Chan. Your insightful contributions during our forum in the “AI & Big Data Driving Retail Innovation” series were invaluable.
In the forum, they highlighted the challenges faced by the retail industry and discussed how AI and innovation can help overcome these hurdles. Their insights on new trends in smart retail digital transformation and effective customer engagement strategies have truly inspired our community!
Together, we are fostering a data-driven retail landscape in Hong Kong. Thank you for being a vital part of this journey!
🎥 Here’s a recap/payback video of the event:
